We had a clog in the main line and on Sunday before Christmas and I contacted Atomic Plumbing for assistance. They immediately responded and sent out technician Randy C first thing Monday morning. Randy was very professional in his dealings with us and did exactly what the company had told us he would do. He introduced himself, requested the information we had on the problem, took time to get a good understanding of the house plan and where the clean outs were located. He told us that he thought he might already know what the problem was. He explained the company's process and told us what the flat rate would be if that was the problem. He then immediately got his tools and router out of his truck and began working to find the problem and eliminate it. He opened the clean out on the main line near the street and asked us to flush toilets and turn on all facuets to check the system which was not clear and working. He cleaned up the work areas and closed all clean outs. He then prepared the invoice with the flat rate price less a 20 percent senior discount and told us that if we have any problems to immediately give him a call and that his work was guaranteed 90 days. He thanked us for using his services and was on his way to his next job well before lunch. We have not had any problems and highly recommend Atomic Plumbing and especially Randy C's services.
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