Technician was courteous and prompt BUT I was charged $135.00 (its was just after Friday evening and kicked into higher rates.) Double the regular service charge. My system worked perfectly when he arrived. He was there maybe fifteen minutes. I DONT blame the technician but he/the company should take into account the circumstances and perhaps consider they did virtually nothing for $135.00. Sometimes take the customer into consideration...maybe the regular service call rate would have been a very nice gesture and made a customer for life.
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