Very disappointed with customer service. I received Oboz Sawtooth shoes in a box labeled color graphite/camel, but they were actually the shadow/burlap color. I called customer service and explained the problem and was promised that I could get a full refund by the customer service rep. When I returned the shoes, they refused to honor that. I appealed by email showing them pictures of the shoes and their own website picture, and other websites showing the shoe they sent described as shadow/burlap color, but to no avail. I guess giving my back $9.95 for the return shipping was not worth avoid a bad internet review. That reflects poorly on their customer service. Beware before buying. They don't adequately check the shoes in the box before they send them.
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