I ordered 135 lanyards for a 50th high school class reunion. We wanted the lanyards to reflect our school colors. They sent me the wrong color. When I contacted them, I was told that they had to contact their factory (in China), and they would let me know in 24-48 hours what they would do. It's now been 4 days, and they continue to tell me that they have to check with their factory. Apparently, they don't have a telephone or internet connection with their factory. I would never use this business again for anything. They advertise that they guarantee 100% satisfaction. They don't.
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