Cummings plumbing heating and cooling company doesn’t even deserve a star but you have to mark one to post so I gave them one which they don’t deserve i’ve been screwed ever since day one . When my outside compressor started going out they talked me into buying their cooler unit which was my biggest mistake ! My heater worked just fine but their cooler unit continuously poured water down through the heater unit and blower system and I had to keep calling them to come out to fix it which they never did any thing really , all they ever did was charge me the over $300 show up fee . At first they said the heater unit for the system would only cost me $1000 but I did not need one at that moment until their cooler running water down over everything took out the blower motor the fuse for the blower motor the motherboard and the heater then I had no choice but to buy a heater which was then $2500 Because now I needed it . The same family crew couple that installed the cooler in the first place install the heater and put the screws through the wiring which shorted out the wiring and blew out the new motherboard main fuses and when the guy came to fix that he told me why didn’t they install your new thermostat which you did pay for And they’re not cheap I told him they must’ve kept it or sold it to somebody else for more of a profit . And when they put the cooler back on top of the heater system they beat it in with a mallet and 2 x 4 and then it was crooked and they had to forcefully get it out to pound back in and said it was in there good enough and then left so now I had water still running out of the cooler all over the new system which I had them come out and look and the guy said the whole inside system of the cooler needs to be replaced and he said I was under warranty so he would order one and when it came in they would set up an appointment when they called me . And by chance I noticed in my email that they said I had made an appointment for Monday for them to come and install it which I never did they did and never told me luckily I was home or I would’ve been charged for them showing up with me not being here . When I talk to the lady she said when it says warranty it means coils only and luckily this time it was a different installer and he took out the coil’s and the new ones went right in with no problem so now I have to do is see how it goes to see if water still runs down over the new system that nothing goes out and I seen the guy who had talked us into buying the cooler the first time and he had said they are good colors but practice coolers They are all new systems the first ones they all had to recall because they made them out of the wrong metal which split so they remade them with a different metal which seems to hold but everybody that bought them has called into them continuously to have something fixed because something is always going wrong . That really wasn’t something I wanted to hear but be careful because even the commercial says free estimate they will charge you a show up fee ! So hopefully I don’t need to ever call them again but I don’t know yet and they have nickeled and dimed us to death. It was all a big mistake because I thought they were a trustworthy good company to go with and I never did get my new thermostat though I was promised one because it cost me a few hundred dollars . So be cautious when dealing with Cummings plumbing !!!
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