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Find ANY other mover if you can... - Review by Guest | Colonial Van Lines

Colonial Van Lines

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Find ANY other mover if you can... 11/24/2018

Find ANY other mover if you can... * We were misled by several members of the support team regarding their policies * I could not get any sort of guarantee on the pricing until AFTER the move was complete * Our main point of contact couldn't guarantee a pickup date even 48 hours from the move "window" * Most emails went responded to for several days if they were answered at all * When I tried to cancel our move, I was met with unprofessional hostility and had to remind the associate several times that I was calling to cancel * It took 4 days to cancel our move after various phone calls and emails more
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