I called early this morning and even though he was far away and I did not have an emergency, Richard called me twice before the office was even open for business!! I asked to be called when he was on his way so that I could meet him at the house and not miss too much work, which they did! I got home and Richard pulled up to my house about 5 minutes later, fixed my problem easily and I was on my way back to work! He was very knowledgeable, extremely professional and amazingly fast!! I would highly recommend The Pink Plumber and Richard to anyone who needs help!!!