We are happy with the water filtration and softener system that we got. John is very friendly and a good salesman. The demonstration itself lasted WAY too long, he came at 7:30 and didn't leave until after 9:00pm. There was a lot of time wasted in him trying to convince us to buy the whole system by financing for 5 years at a crazy 17% interest. In the end as a last ditch effort he told us about the option to lease the system for 2 years for a fraction of the cost. Had all the options been laid out from the beginning it would have saved us a good 45 min at least. The system itself is really great and so far we are happy with it.