Alfie was early and ready to show us the water systems. He showed us how very hard and contaminated our local water was - I knew it was hard but the other tests showed chlorine and other issues with our water. He had us taste it after going through a small test unit he has and I was amazed how much better and cleaner the water is. We wanted one after visiting family who had a similar system and I knew we needed one for our skin also. After a shower or bath I don't get dry skin and have to slather on lotion. I should have had this done over 20 years ago. Since we are hoping to retire within 5 years and there are only 2 of us we chose the Silver package for our home and needs. I can't wait for them to come and get it installed in about 2 days. My 1st contact was with Jason and he was great. He told me about the systems and that they could send someone out who was Alfie. Also with the help of Home Depot, I can get an interest free payment plan that really helps, other wise we couldn't get the system. I just can wait to have the best water around and take nice showers and baths without dry skin. thank you both for your work.