I had heard a funny noise on my AC fan outside. Called to see if they could come out to look at it. Yvonne took my call and recommended I do their service plan which will service the AC and save me the trip charge and give me a discount on any repair items I needed. I agreed and now will get my furnace looked at in the fall! Jason came out to do my service, found a few items that I can take care of in the near future, explained them well and was a very nice man. He wore booties in the house and was really nice to our dog. Overall, both people I dealt with were extremely professional and helpful.