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Sierra LLC Air Conditioning & Heating - 298 Reviews - 4210 W Patrick Ln, Las Vegas, NV - Building Heating & Air Conditioning Contractors Reviews - Phone (910) 249-4898
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Sierra LLC Air Conditioning & Heating

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4210 W Patrick Ln
Las Vegas, NV 89118
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(910) 249-4898

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Sierra LLC Air Conditioning & Heating - Las Vegas, NV
Sierra LLC Air Conditioning & Heating - Las Vegas, NV
Sierra LLC Air Conditioning & Heating - Las Vegas, NV
Sierra LLC Air Conditioning & Heating - Las Vegas, NV
Sierra LLC Air Conditioning & Heating - Las Vegas, NV

Reviews

( 288 )
( 8 )
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( 2 )

Best

Outstanding service by Rhon today, very professional.

Worst

Tech was late for the very first visit. I had to personally call them to inquire after my 4hr window time had already passed. They informed me the tech was running behind. I le...

Outstanding 5/31/2018

Outstanding service by Rhon today, very professional. more
Owner response
Owner response 6/13/2018
Thank you so much for your feedback - we appreciate it! We're happy to hear that our team provided you with superior service. Please do not hesitate to call us if there is anything else we can help you with. We look forward to serving you again in the future!

Judy, Sierra LLC Air 5/23/2018

Judy, was very courteous, friendly and helpful. It was a pleasure speaking with her. more
Owner response
Owner response 5/24/2018
Thank you so much for your feedback - we appreciate it! We're happy to hear that our team provided you with superior service. Please do not hesitate to call us if there is anything else we can help you with. We look forward to serving you again in the future!

Horrible Experience 5/18/2018

Tech was late for the very first visit. I had to personally call them to inquire after my 4hr window time had already passed. They informed me the tech was running behind. I let it go, even though I was not happy they couldn’t call me to inform me. Bad customer service. After seeing the tech for a diagnosis of my unit, I scheduled a second appt to repair what was suggested. On my second appt, I was scheduled between 12-4. I fell asleep on my couch waiting for a phone call or knock on my door, which I did not receive either. It was 5:30 when I woke up and I hadn’t heard anything from them. So, I personally called again, like I did my first visit, and the girl couldn’t really explain what happened only that she would reschedule me. I denied and hung up. I received a call from Jennifer, supposedly a manager, I missed her initial call and called back. She has yet to call me back. Horrible experience! I had a referral lined up, too, I let them know right away my horrible experience. I found another company. more
Owner response
Owner response 5/24/2018
Thank you for providing us feedback, as we are always looking for ways in which we can improve upon our procedures. We pride ourselves in our customer service and it is uncommon for these situations to arise. We apologize for any inconveniences caused by this situation and we are sorry to hear that in the end you went with another company. Although you have already gotten the repairs completed, we would still like to make things right with you. Susan called you this morning but was unable to leave a message as your voicemail was full. Please give her a call at your convenience at 702.798.1055 x9254. We look forward to speaking with you soon and again our apologies for the level of service you experienced.

Great service 5/11/2018

Wayne E was professional, friendly, and did a great job repairing and cleaning my units. He laid out the details about the different system components and their condition in an easy to understand manner, and best of all was honest. I will call him and Sierra next time I need service and maintenance. more
Owner response
Owner response 5/24/2018
Thank you so much for your feedback - we appreciate it! We're happy to hear that Wayne provided you with superior service. Please do not hesitate to call us if there is anything else we can help you with. We look forward to serving you again in the future!

Sierra AC and eating 5/11/2018

Very satisfied with the performance in which Cory and Jeremy handled the problem. Very efficient and professional. I would definitely recommend this compay for repairs. Thank you for a job well done. more
Owner response
Owner response 5/24/2018
Thank you so much for your feedback - we appreciate it! We're happy to hear that Cory and Jeremy provided you with superior service. Please do not hesitate to call us if there is anything else we can help you with. We look forward to serving you again in the future!

Very honest and good service!!! 5/9/2018

I had Sierra come out today and this was the best and honest service anyone could ask for. I had signed up at Costco for an Air Conditioner Tune-Up for $55. Cory the Technician arrived on schedule and promptly went to work. The unit is 13 years old and he was very honest with us and did not to try and sell us anything we didn't need. The freon level was good, all the other items he checked were also in good shape and he was very up front with us. The only thing he found were a couple loose screws. We will definitely use them again in the future. more
Owner response
Owner response 5/10/2018
Thank you so much for your feedback - we appreciate it! We're happy to hear that Cory provided you with superior service. Please do not hesitate to call us if there is anything else we can help you with. We look forward to serving you again in the future! :)

Air Conditioning Service 4/26/2018

Great group of people to do business with. Fair prices, great service and super friendly employees. They have serviced my system for the last 6 years and have never tried to manufacture problems just to up charge you. They tell you when they are coming and show up on time. Can't ask for too much more. more
Owner response
Owner response 5/10/2018
Thank you so much for your feedback - we appreciate it! We're happy to hear that our team provided you with superior service. Please do not hesitate to call us if there is anything else we can help you with. We look forward to serving you again in the future! :)

great service 4/20/2018

Wayne was very good explaining all of our options without any high pressur tactics. Very good rep for sierra more

Job well done 4/18/2018

Moises did an excellent job and was honest and courteous. I would highly recommend him to anyone. more
Owner response
Owner response 4/18/2018
Thank you so much for your feedback - we appreciate it! We're happy to hear that Mo provided you with superior service. Please do not hesitate to call us if there is anything else we can help you with. We look forward to serving you again in the future!

Semi anual service 4/15/2018

Very pleasant and professional. more
Owner response
Owner response 4/18/2018
Thank you so much for your feedback - we appreciate it! We're happy to hear that our team provided you with superior service. Please do not hesitate to call us if there is anything else we can help you with. We look forward to serving you again in the future!

Annual service 4/13/2018

I had my bi-annual service performed by Rohn Greear. Rohn was very courteous and did a great job. I would highly recommend him for future services. more
Owner response
Owner response 4/18/2018
Thank you so much for your feedback - we appreciate it! We're happy to hear that Rohn provided you with superior service. Please do not hesitate to call us if there is anything else we can help you with. We look forward to serving you again in the future!

Great Job Fernando 4/6/2018

Fernando is very knowledgeable and solved a big problem. I will be requesting him again. I've used Sierra for years and found them to be a very reliable co. more
Owner response
Owner response 4/10/2018
Thank you so much for your feedback - we appreciate it! We're happy to hear that Fernando provided you with superior service. Please do not hesitate to call us if there is anything else we can help you with. We look forward to serving you again in the future!

Service 3/27/2018

Always do a wonderful job more
Owner response
Owner response 4/10/2018
Thank you so much for your feedback - we appreciate it! We're happy to hear that our team provided you with superior service. Please do not hesitate to call us if there is anything else we can help you with. We look forward to serving you again in the future!

Exceptional Service 3/27/2018

The service Drew provides is always top shelf. Drew is courteous and thorough. He takes his time and always reviews his findings with the customer. Need I say more? more
Owner response
Owner response 4/10/2018
Thank you so much for your feedback - we appreciate it! We're happy to hear that Drew provided you with superior service. Please do not hesitate to call us if there is anything else we can help you with. We look forward to serving you again in the future!

Service call 3/21/2018 3/21/2018

good service from Judy and Tyrone Kelly. Both were very efficient and knowledgeable and friendly. Tyrone was very proficient and worked very clean. Would highly recommend to anyone. more
Owner response
Owner response 3/22/2018
Hello. Thank you so much for leaving us feedback - we appreciate it! We're happy to hear that our team provided you with superior service. Please do not hesitate to call us if there is anything else we can help you with. We look forward to serving you again in the future! :)

Excellant Customer Service 3/20/2018

The customer service at Sierra Air is top shelf. I made my service appointment quickly and easily. The service technicians are also top shelf. They know how to do their job and do it efficiently. You will be extremely happy picking Sierra Air for your next service. more
Owner response
Owner response 3/20/2018
Thank you so much for the feedback - we appreciate it! We're happy to hear that our team provided you with superior service! Please do not hesitate to call us if there is anything else we can help you with. We look forward to serving you again in the future!

Keith Thompson - Service Visit 3/8/2018

Just wanted to recognize Keith and the great job he did when he worked on my A/C and Furnace on Wednesday 3/7/18. Keith took the time to explain everything very well and he showed exceptional interest in making sure everything was in good working order. Thanks Keith -- Great job more
Owner response
Owner response 3/12/2018
Hi! Thank you so much for your feedback! We're happy to hear that Keith provided you with superior service! Please do not hesitate to call us if there is anything else we can help you with. We look forward to serving you again in the future!

Outstanding 2/7/2018

Nikole was very porfessional and explained everything in detail. Outstanding professional more
Owner response
Owner response 2/7/2018
Hi. Thank you so much for your feedback! We're happy to hear that Nikole provided you with superior service. Please do not hesitate to call us if there is anything else we can help you with. We look forward to serving you again in the future! :)

Sierra LLC Air Conditioning & Heating (Recommended) 1/31/2018

Gregory P. was GREAT! He was professional, pleasant, and was able to resolve a problem with the heater that previously could not be resolved. I'd recommend Sierra (and especially Gregory P) for your air conditioning/heating needs. more
Owner response
Owner response 2/1/2018
Hello! Thank you so much for your loyalty and your review! We're happy to hear that Greg provided you with superior service.Please do not hesitate to call us if there is anything else we can help you with. We look forward to serving you again in the future! :)

great service 1/31/2018

we have our a/c and furnace checked out every winter and summer. The people at Sierra are aware and concerned about our needs We had a technician by the name of Keith to our home yesterday and he gave us good and honest service. No hard sell from him and we appreciated it. Thanks again more
Owner response
Owner response 2/1/2018
Hello! Thank you so much for your loyalty and your review! We're happy to hear that Keith provided you with superior service.Please do not hesitate to call us if there is anything else we can help you with. We look forward to serving you again in the future! :)
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Service That Soars Above The Rest

Owner Message

  • s your air conditioner or heater acting up? Turn to the Las Vegas professionals at Sierra, LLC. They have over 30 years of experience helping customers enjoy comfortable temperatures. Because your heating and cooling unit can act up at any time, they offer 24 hour service, seven days a week, all year long. Their friendly professionals work quickly and efficiently to get the problem solved. Because they are company centered around complete customer satisfaction, they won’t be happy until you are. Their technicians diagnose the issue and offer solutions with upfront pricing – you never need to worry about hidden fees or overtime charges. Call 702-529-2193 to schedule a service today!

Additional information

  • Hours:

    Daily 24 Hours
  • Neighborhoods:

    Las Vegas, Paradise, Henderson, North Las Vegas, Spring Valley, Boulder City

Offers Offers

  • $79 Tune-up

    (Expires: 5/31/2017)
    Tune-ups are essential for your Home Comfort System.Did you know that nearly 30% of your utility bill is made up of your cooling and heating costs alone? Routine maintenance is the best way to increase the efficiency of your Home Comfort System, prolong its life, and save you money on both utility bills and costly repairs. Think of your Home Comfort System like a car – there are a number of small, moving parts that need regular cleaning and inspection and wear out over time. Many home and business owners lose a significant amount of money annually as a result of high utility bills due to the inefficient operation of their HVAC system. Manufacturer warranties may even become void without regular maintenance. With regular maintenance, our Las Vegas HVAC professionals at Sierra LLC Air Conditioning & Heating can identify and fix any small issues that would otherwise lead to costly repairs or even replacement of your entire Home Comfort System.
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