That's what James, the owner, told me. I called him because I suspected termites due to what appeared to be sawdust on the window sill. After examining the material he immediately assured me that I had no termite issues but rather just detritus from an aging domicile remedied with a dustpan and brush. He took a look at the property near the foundation, made a few recommendations on how to prevent termites from entering and a few tips on how to prevent bats from doing the same. NO CHARGE.. How often does one encounter a vendor who won't try to sell you what you don't need? Not only is James a highly qualified vendor but ethical, too. What a combination!