I spent $78.00 on a flower delivery. Fine, but you'd better deliver what I ordered and it had better be nice. They charge hidden fees. They even charge extra for the little card on the stick that reads "Get Well Soon" or "Happy B-Day". That is standard with flowers! They ask "What color bow do you want" then CHARGE YOU $5.00 for it but don't tell you. Sneaky. AND worse yet, what you order is not what they deliver. Then, Ava's REFUSES to refund any $. They only offer $8 on your next order. Whaaat?!
I paid $78.00 for a nice arrangement, they delivered a $15 order...cheap looking carnations, and small. I like carnations, but they are the CHEAPEST flowers out there! If you're going to deliver that, it had better be a big, beautiful bunch of carnations. It was far from that. NOTHING I specified for the order was delivered. Then they basically told me to go pound sand when I called.
They take advantage of people: They know you will probably not see what they deliver, right? The person who gets your flowers is not going to tell you "Thanks for the flowers, I hope you didn't spend much because they look cheap, small and tacky." AVA's, if you are going to charge $78.00 you'd better deliver what is requested, not a little bouquet that looks like something you spent $11.99 on for grandma at the grocery store!
They have a contract which is all about protecting them. So, they've got you, and who reads a contract when they're busy and just want some nice flowers delivered?!
* Buyer beware, and P.S. I think all those 5 star ratings are Fake.*
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