Horrible dog trainer and business owner. She is a one trick pony who will give you paper handouts that you can print off the internet yourself. Do not hire this woman privately. She is a nightmare to deal with and will say things to you like, you guys SUCK at motivation. I am sure there are better ways to convey the same message without insulting your customers. Dawn is a nasty person and it became clear why she works with dogs as she has absolutely no people skills! I have never used the word SUCK in my private life yet certainly NOT in my professional life. My husband purchased 3 in home one hour lesson at $90.00 per hours for a total of $270.00 as a birthday gift for me. I explained to Dawn that my 6lb yorkie had a sensitive stomach. She pretty much bribes your dog with treats to make it appear that the dog is obeying her. Soon after she left my dog became extremely sick and vomited all the treats up. She makes you prepay so obviously cancellation was not an option at that point per her response to a request for credit for the third lesson. Dawn booked the 2nd apptmnt two weeks later as she was going on vacation. She arrives and I am not there as I am running errands for my elderly parents. I apologize and rush home. I explain to her that Romeo is still barking in the office and she asks me if I gave him a kong filled with frozen chicken broth. I again reminded her of his sensitive stomach and that I have spent over a thousand dollars because he gets HGE issues. She then looks at me and states and I quote, "Well, if you are not going to implement the ideas that I am going to give you then you will just have to figure it out for yourself for which my response was, "Then what are we paying you $90.00 an hour for? Out of pure frustration I ask her to leave. Do not hire Dawn unless you want to throw hundreds of dollars way with nothing in return. She is a horrible business owner.