I was nervous during my first appointment because the thought of filing bankruptcy was embarrassing and very personal. Mr. Douglass and Kim Miler made me feel very at ease throughout my entire process. I left the office more confident regarding my situation. Kim was a God send to me. She helped me fill out those long tedious paperwork without scolding me. I was a mess and she made me feel so much better. I would recommend this office to anyone. I have even referred two of my family and friends to this office because of their hospitality and expertise.