wes j. was excellent thoughtful, patient in explaining (he used terms we could understand)the performance of our equipment and great suggestions on how we could possible prolong its longevity he was a aware of the temperature degrees difference from the 1st and second floor suggested we keep the fan to on rather than auto to even out the temperature from 1 level to the next,in just a couple hours , a big difference was noted ,now cooler upstairs.he is a caring man cared about how he performed his job,cared how he could help our home be more comfortable.hope he comes back in the fall for the furnace tune up
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