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BAD EXPERIENCE - Review by Guest | Cleveland County Family YMCA

Cleveland County Family YMCA

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BAD EXPERIENCE 12/28/2015

Most of the individual lifeguards in the aquatic center are very nice and customer friendly. The swim coaches are also very friendly and helpful. However, the Aquatic center director and administration are NOT customer friendly!! They are certainly NOT parent friendly. While I was on the deck (not in the water) watching my daughter swim, a man in street clothes and dress shoes came up to me and RUDELY told me I had to put on a swim suit or GET OUT. Although I was not going to be swimming or getting in the water, I did have on swim shorts (made of swim suit material) and a light-weight short-sleeved shirt. However, he argued with me about my shorts and refused to believe it was a swimsuit! I was just watching my daughter swim and practice. I have a skin condition on my shoulders....so wearing a swim suit top is not comfortable for me. When I told him I was just there to watch my daughter swim for 15 or 20 minutes, he didn't care. How rude and petty !!! Seriously! What difference does it make if you have on a short sleeved shirt or a swim top if you are just there to watch your child? It is really hard to see your child through the foggy windows. more
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