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Will not stand behind products and services they offer - Review by Guest | Bank of Clarke County

Bank of Clarke County

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Will not stand behind products and services they offer 1/20/2015

Have been there 20+ years over 200k a year in deposits. Now they can not stand behind there products and services they offer. Gone down hill!!!!!!!! They claim they offer Overdraft Protection up to $500 for the type of account I opened. My account had positive balance at the time a check came through that was under the $500 overdraft Protection Thursday. The bank sent the check back Friday and charge me $35 dollar return check fee. A deposit came in Monday for 3k. I called Monday and asked why the bank sent the check back based on it was under the $500 overdraft protection on the account. Branch Manger stated" the overdraft protection is up to the discretion of Branch Manager and overdraft protection is not guaranteed ". That not what is stated on the banks web site or on the paper work I signed to open the account. Point here a bank should not be offering a Overdraft Protection up to $500 if they are not going to stand behind what they advertise. per che… more
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