Tim came out when my furnace refused to heat. He diagnosed the problem gave me options re the repair/replacement with no pressure. Her made a temporary fix. He ordered the parts, that were delivered when they were promised, and arrived promptly on time a week later to do the repair. The office had suggested that I turn up my heat the night before the repair since the temperature was in the single digits to keep me as comfortable as possible under the circumstances. Time is knowledgeable, explained the repair in easily understandable terms, and made me comfortable that I had made the right decision. I will use TAG as my source of furnace, electrical and plumbing issues from now on. The company should be congratulated to have such competent and friendly people in its employ.
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