We oredered the DVD's for our son who was sleeping all day and most of the night. He had lost interest in everything. We ordered the DVD's only as our son can not swallow pills. We called the company and thought we told them EXPLICITLY not to send the vitamins, they complied, HOWEVER, yesterday in the mail we received a notice from a collection agency saying we OWED for vitamins we never received, ordered or even SAW. They say they shipped them, I,say HORSE POCKEY. We told them we did not need the pills ONLY the DVD. We received the DVD's within a week. We NEVER ordered or received any vitamins from the company. We had taken our son to a Herbalist and she told us what liquid supplements our son needed, we bought those liquids and our son religiously took and still takes these.liquid supplements and uses the DVD's he even figured out a way to transfer the content to his IPod so he can now work. But back to the subject of this review, we are now in contact with the bank to figure out how much we were charged for said DVD's and vitamins Since most of our bills are by ACH debit. How can we OWE for something whenever received to be turned over to a collection agency? This company is not reputable. We ordered the DVD's back in Jan of 2014, it is now August and we are JUST now being told we OWE? When I tried to go to the Website it is closed and saying it will reopen, but as of 11a.m. this morning the site is closed!! What is this all about? Has the Ohio attorney general put them on the hotseat due to the bulk of calls concerning the cancellations I have read about I which this company choses to ignore? I tried calling the number but only got a fast busy signal. Are they ducking the calls now as well? I am angered and perplexed. I will be calling the Ohio Atty Gen myself come Monday. Someone hasto stop this illegal practice once and for all. They are causing more problems than they are purporting to HELP.