Sitting in the kitchen and heard water backing up in the bathroom tubs and shower stall. Immediately called YES A/C & Plumbing and spoke CSR Dan understood the immediate concerns and arranged a timeframe of 10-12pm arrival to inspect and correct the problem. Almost immediately I received an e-mail advising me who/picture of the Serviceman would be arriving at our home Shortly after 10am Service Specialist Fernando Garcia arrived and began his inspection and presented the various options to correct the problem explaining what would be done. Mr. Garica was very respectful and answered all concerns with complete confidence. I would recommend Yes A/C and Plumbing should their needs arise.
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