After I have given Fort Financial Credit Union on Lima Road several chance to get it right, they failed. The employees give different answers to the same questions. They left us on hold several times for long period of time when we ask for additional help. I will not promote this facility to anyone. No one deserves to waste there time or energy trying to get assistance on the accounts that this facility runs. They put holds on funds and tells customers it is your financial institutions policy. When in fact it Is FFFCU that is putting the hold on funds. These people are not trained in customer service, banking or in common courtesy. They clearly fail on all levels. The one star was given in order to send my comment. I would not give them any stars. In fact they should be taking stars away for the worst service.