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Fort Financial Federal Credit Union - 6 Reviews - 3102 Spring St, Fort Wayne, IN - Accounting & Bookkeeping Reviews - Phone (260) 432-1561

Fort Financial Federal Credit Union

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3102 Spring St
Fort Wayne, IN 46808
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(260) 432-1561
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Main categories:

Accounting & Bookkeeping

Related categories:

Legal & Financial

Reviews

( 3 )
( 1 )
( 0 )
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( 2 )

Best

I've been banking with FFCU for months and they are always kind and courteous to me whenever I come in. Additionally, I had some questions as to what options were available to me ...

Worst

I got a truck loan through fort financial, I never recieved a payment book . I called and asked numerous times for a payment book that I never recieved . I missed a few payments d...

Fast & Friendly 8/15/2017

I've been banking with FFCU for months and they are always kind and courteous to me whenever I come in. Additionally, I had some questions as to what options were available to me when banking there and which would be the best for my situation. I had done some research prior to that and felt that the representative I spoke with did a great job explaining those options in greater detail. His explanations also fell in line with what I had researched myself which made me feel more comfortable with my decision. Thank you for your help! more

Horrible service 2/6/2015

I got a truck loan through fort financial, I never recieved a payment book . I called and asked numerous times for a payment book that I never recieved . I missed a few payments due to not having the book so then I owed late fees . When I went to pay the truck of I called and got the payoff , I the. Paid that amount . I never recieved my title. ,so I call back they then tell me I owe more money yet . So I tell them to send me a bill . So they did and all the bill said was fort financial $150 that was it didn't explain where all the extra money was coming from so I called back just to get more run around . Long story short I will never use them again and I don't recommend anyone else to use fort financial . more

The worst service 12/3/2014

After I have given Fort Financial Credit Union on Lima Road several chance to get it right, they failed. The employees give different answers to the same questions. They left us on hold several times for long period of time when we ask for additional help. I will not promote this facility to anyone. No one deserves to waste there time or energy trying to get assistance on the accounts that this facility runs. They put holds on funds and tells customers it is your financial institutions policy. When in fact it Is FFFCU that is putting the hold on funds. These people are not trained in customer service, banking or in common courtesy. They clearly fail on all levels. The one star was given in order to send my comment. I would not give them any stars. In fact they should be taking stars away for the worst service. more

Fort Financial Credit Union is the best! 10/22/2007

I am very grateful to Fort Financial. They have proven to be caring about be personally. Several months ago I got a car loan from them and it was the best rate in the area. Just like the person said above, it took only a few minutes, no hassles. But just when I thought things couldn’t be any better, they helped me again. Unknown to me, a clerk at a local store kept my debit card number and began to use it personally. Someone from Fort Financial called me immediately to verify the transactions that were not mine. They sent me out some brief paperwork to sign and to give to the police department to help bring charges against the store’s clerk. Fort Financial immediately credited my account for the fraud while all this was being worked out. I appreciated the great help and the careful monitoring of their customers accounts. They are the best! more

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Anyone Can Join 4/16/2006

The credit unions in Allen County were regulated so that only certain people who belonged to a particular category of businesses could join or be a member. This was recently changed and now anyone can join this credit union. This union is nice because it is member owned and the rates for cars and personal loans are lower than private banks. They also have a number of locations in town. The tellers are quite friendly and exceptionally helpful! more

Great Place 8/19/2005

I just got my last car loan from Fort Financial Credit Union. The paper work was painless and it was a five minute transaction. Very easy and painless. They seem not to have a fancy place but make up for it in rates and costs. All very low compared to the large banks in town. I have been very happy with the service and the people I have come in contact with. more
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