Here's the scoop: I was in the market for a new Ford Focus Hatchback. I started the search using the Internet and collecting prices from local dealers. I reviewed the responses and selected the best deal out of the list (Grappone Ford). Now to get a better deal... I then contacted the dealers closest to me and asked them if they would beat Grappone's offer. Autofair Ford stepped up and said "yes, we will beat that deal but you have to come in this weekend and meet our sales team". I asked what's your price? They said they would not tell me over the phone but if I came in they guaranteed they would beat it. They added we would not ask you to come in if we were not going to beat Grappone's price because we know that would just get a customer upset.
Ok I went in and met Andrew Gosling. I had already selected the Focus I wanted out of their inventory list and asked Andrew to price it. Now fast foward... 1 hour later Andrew is still walking around the Autofair lot like a chicken with it's head cut off trying to find this non-existent car. Finally he comes back in the store and says he can't find the car I want that they list as "in inventory". I express my disappointment and he replies that I'm wasting his time. I get up to leave, but he stops me and says he will get the car I want. OK beat the price. He mumbles and says he has to talk to his manager. Another 10 minutes go by then he returns and shows me the price ($2K over the Grappone price).
So, I conclude Autofair is dishonest, incompetent, and hires unprofessional, untrained staff to sell cars. They cannot beat reasonable offers from competitors and basically are a bad dealer.
My advice, avoid Autofair Ford, and especially avoid Andrew Gosling.
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