I bought a groupon. It took several calls to get the appointment scheduled, which was then 3 months out. They arrived 2 hours late, then tried the bait and switch. Paid $65 for the groupon, they wanted to add another $111 because they needed to use commercial grade as my carpets were so bad and they wouldn't include the stairs, even though the areas I was having cleaned were less than the groupon allowed. They charged me $3 per stair and their commercial grade was a spray bottle that they used before they shampooed. They were a joke!
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