I recommend this dealer: No
Employee(s) Dealt With: Service Manager: Brian Crocker, Service Advisor: Ben Kleinpeter
My Review of Robinson Brothers Ford Lincoln Mercury :
I am former ford lover but want everyone to be aware about how they conduct business over there. I bought a new F250 6.0L in 2007 and loved the truck the first 100,000 miles. I now have 125,000 miles on it and had it in the shop for three weeks. 4x4 hose replaced, #2 fuel injector replaced, transmission hose replaced. I asked on top of it to change my oil and rotate my tires. 4 weeks later and $3500 later i have more problems than i began. 1st they admitted to messing up something and replaced brake pads at no charge. 2nd they forgot to change the oil and they didnt rotate my tires.. Come on. I brought it back to ford and they took blame for not changing oil but charged me $120 to fix a wiring gauge that computed oil pressure. I forgot to mention the second day after i had my truck back i called ford because i have engine and oil fumes literally coming out of my AC vents. They told me to give it a couple days and it will blow out. OK so im trying to leave town and hoping my truck wont give me any problems and all of the sudden I hear a boom and immediatley loose power. I figured i threw a rod and was not happy. I have my truck towed to a local mechanic that i trust and he looks at it and tells me that FORD forgot to clamp a cap on my turbo diesel. So I call ford and send them an invoice for the wrecker and the mechanic. two weeks later after bothering them i finally get my check. They have already admitted to having to replace brake pads for free and not claming cap on. When your truck is in the shop for 4 weeks and they are replacing things in the enginge block, god knows what else they have messed with. So now its 5 weeks later and i notice my power steering acting up. I get under my truck and im leaking power steering fluid and also im leaking oil as well. Which might explain the fumes coming through the AC. Bri
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