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Another unhappy *former* patient - Review by Guest | Dupuis Dental

Dupuis Dental

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Another unhappy *former* patient 10/30/2013

I'd give zero stars if possible, this practice is a joke. I had *one* appointment at this practice in May 2012, a cleaning, x-rays, etc. The dentist saw me for maybe 3 minutes tops (cuz there are 14 other chairs going at the same time). They found a cavity, and I scheduled the appointment to have it fixed. A conflict came up at the last minute, so I had to reschedule. Another conflict came up for that appointment, so I had to reschedule a second time. Before this appointment happened, I received a curt letter from the practice stating that I was no longer welcome at their practice for excessive missed appointments. Are you kidding me??? This is life "Dr" Dupuis...sometimes people have to cancel appointments. As a thank you for someone's patronage, you kick them out of your practice? Ridiculous. With 14 chairs going, I'm pretty sure you're able to juggle last minute cancellations. This is easily the worst business practice I've encountered in a medical / dental setting. Patients should be treated with gratitude not contempt, especially since their money makes your life (golf/yacht/mansion) possible. Luckily, there are so many fine dental practices in the area, this awful experience is a distant memory. more
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