The pembroke location is a lot nicer than the Lynnhaven!!!!! We actually purchased our puppy from the Lynnhaven location. Our puppy was sick from day one! I called the manager and I will say he took full responsibility for the vet cost and apologized for his employee for lying to us ( we were told the dog was in quarantine for having a cold but was better when he was in quarantine for biting. We found that out after the health department called asking for a dog inspection!) when we took him to the vet, we ran into another lady who had purchased her puppies from there who went into detail telling us about what was wrong with their puppy from day one as well. I did my research and foud out that the breeder they bought him from is NOT USDA certified and the kennel is pretty much a dog broker husband and wife team who own another organization in Mexico.
With that being said, we have chosen to always go to the pembroke mall. They are very friendly and much better! The folder we received from the Lynnhaven on our puppy was craptastic. All ripped up! I would advise going to the pembroke... Always!
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