We've got an old house, with old pipes - it seems like the past five years have been nothing but calls for this or that already, so when our hot water heater stopped working, there was a moment of frustration that was followed by a good night's sleep. Brett from Roto Rooter (you can tell I'm impressed because I even remembered the plumber's name!) swung by in the morning, showed me how to check and replace the heating elements and even gave me some good tips on caring for the water heater going forward.
It's not just a jingle anymore as far as I'm concerned. Every time we've needed them, the folks at Roto Rooter have been fast to reply, fixed the problem and gone above and beyond. I'm not saying I love plumbing problems, but it's a lot less stressful to consider them when I know I can get someone like them out to take care of it.
more