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Beware of the Scruggs Customer Service!! - Review by Guest | Scruggs Farm Lawn & Garden

Scruggs Farm Lawn & Garden


Beware of the Scruggs Customer Service!! 12/5/2012

Similar to the first review I ordered online, 1 week passed, 2 weeks passed, and no package and no response to my emails. 2-1/2 weeks passed and when I finally sent a "stern" email I received a response stating I would have the order in a day or so. Suprise suprise. No package. more emails sent telling them to refund my money or tell me where the package was. no reponse. Final email sent saying all of the above and that I would be calling in the morning to straighten this out. I received an email back saying "vendor is back logged and can not ship out this order." Also said my refund was issued 2 days ago to my pay pal account, but I have not received notice of it.....strange. If you are going to shop there dont do it online!!!! more
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