This does not make sense how long it is taking Omni to reply back. I had my accident October 15th and I still don't have my car!!! My adjuster is Shedrick Ford and he is not good!! We have left NUMEROUS messages and still haven't heard anything! Only time they call is when they something from us. I have sent off the report 3 times before the body shop had clearance to work on my car and mailing off the insurance check, which was supposed to have been here 2 WEEKS AGO!! I wish I would've seen the reviews before my mama signed with them. She said it herself she wasn't going to renew back with them at all.