Here is my history with this sham of a company.
2010 They "fixed" my roof. Not even two years later it needs repairs again
June 1, 2012 a deposit was made to you to come and make repairs again.
A repairman named J** was supposed to come out and make repairs. J** had an accident and was not able to come. I WAS NEVER NOTIFIED OF THIS
August 30, 2012 I called J** to find out what was taking so long and that is when I found out about his injury. J** apologized and said he would call the next week to schedule. He never called
September 11, 2012 at 12:50 I called J** and left a message.
At 1:00 that same day I called John Beal's main line. Was transfered to the "Production manager". No Answer, left message. Never received a call back!
Called again on September 12, 2012. Was told the QA manager would call me back. NO CALL.
Sept 17 i called and was assigned to a new repair man named V******
Sept 19 V****** called to say he would be by at the end of the week. which was friday sept 21. If not he would be back out the next week to fix.
Nothing.
Sept 26th, I get a call from John Beal with questions about my paperwork. Saying that it looks like the work was done in 2010 (which it was and not you need to FIX IT AGAIN). I call back but left a message and told the guy I needed to speak with was in a meeting and would call me back in five minutes. NEVER CALLED ME BACK.
Now it is October 4th, 2012. Four months and four days since I cut a check for the deposit.
DO NOT EVER DO BUSINESS WITH THESE PEOPLE!
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