Good: Good job by Tim Krings and his crew on roof and remodeling, who took care of the construction.. Bad: Poor and confusing communications and customer service from Midwest Siding, specifically on costs and invoicing throughout the process. After our repeated requests from Steve Bonander, we have yet to receive the promised warranty for the roof, skylight and other construction.
Poor followup and response to small details.. Improvements: Would like to receive the promised warranty. Even though we had some questions on the final billing, we paid everything in full, but have not heard from the company since.. Other: Don't do business with this company without an ironclad, written contract detailing all facets of the job..
more