I started the experience with audio express on Congress at the beginning of February 2010 with a bad radio in a 03 Jetta. I wanted a new head unit that could work with the original steering wheel control and 4 new speakers. Scott the guy up front talked a great game and gave me a great deal and even made it all sound easy he said it would only take a few hours. It is now March 16th and three trips later, finally done it all works wonderfully and my wife couldn’t be happier. You may be asking WTF why so long well it’s not all their fault nor is it my fault. What started out as an easy task turned bigger as time went on. It started out being an extra piece that they didn’t have or know about, then it went to we don’t know why it’s not working, but we will get it with more time, too finally it was a bad control module sorry it took so long. I still gave the shop a 4 star rating because they did work with us to make sure we could get in as soon as we got there, also because the days Scott told me he was going to call he did. Scotts over all professionalism and knowledge was great and I will be going back for more work in the future Great store and great deals…
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