I have been living here for 3 years, 1 ½ year in a studio since 2008 where mold started growing all around the arch of the foyer entrance, After constant complaints about it the site manager Phil came and painted the area instead of replacing the entire piece...guess what? It came back after a week of painted and not only mold was growing more than ever but started to fall in pieces the entire painting. Then I decided to move to a 1 bed apt where I’m leaving now, and there have been 2 winters living like if living in North Pole due to the lack of heat. I complaint many times to the site manager Phil about the drafty windows, that didn’t do anything since as per the property Manager Eric Rampulla said that the windows are what they are so I ate last winter like that plain and w/o sugar. Then I emailed to the property manager Eric Rampulla to see how to resolve the problem, and he never respond to my emails to the point that he started blocking my emails. I decided to start paying my rent whenever I felt like since they did not want deal with my problems why should I comply with my part of the lease. Aside from my rent but in order to pass this winter some what warm, I had to buy portable electric heaters, buy rugs to cover the entire floor around the apartment to prevent from feeling like I’m leaving in an ice box. Problems with the property aside from the lack of heat: DRAFTY WINDWOS ALL OVER THE APARTMENT, managers only offer to wrap your windows in plastic, really!!! For the amount of rent they charged!, bathtub and kitchen sink drain cloaks every 1 to 1 ½ months..so you have to keep making appointments for maintenance to uncloak the drains. Property is nice and quiet but BOTH MANAGERS DO NOT CARE ABOUT THE TENANTS. One of my friends had bed bugs in her apartment, and the property manager ERIC RAMPULLA kept her waiting for an entire month with bed bugs because she paid her rent late twice..so he felt it was correct to keep her with the bed bugs for a month.
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