We woke up and walked into the kitchen to find that the floor squished and water was seeping up between the cracks. Checking inside the cabinets we discovered that the hot water heater was leaking. We went outside to turn off the water at the main valve, but we were unable to turn the knob. After calling 3 different plumbers, Rob from Roto-Rooter arrived, looked at the water heater, noticed the leaking hose and asked if I knew where to turn off the water. I showed him and he produced a tool that quickly turned off the main water switch. We discussed several options and decided to move the water heater outside, housed in a plastic shed, which we purchased from Lowe’s for less than $200.00. He then returned with the shed and proceeded to remove the water heater outside. Rob also called a restoration company who carefully examined the damaged kitchen floor, my daughter’s bedroom floor and the living room floor.
I appreciated Rob’s “get the job done” attitude and his quick thinking to get the water turned off so as to minimize the damage. Rob was considerate, took his time, made sure that everything worked properly and completed the job long after normal work hours. Roto-Rooter is definitely a plumbing company we will call again. Rob - Thanks for being a great plumber in Tampa, FL!