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Dishonest and unprofessional - Review by Guest | Valley Appliances

Valley Appliances


Dishonest and unprofessional 11/27/2011

The Tyrkas who run this business do not keep their word, and run a dishonest business. The promised me $1600 in supposed 'rebates' after I bought an entire appliance package from them. It has been 6 months, and I have seen nothing. I have over 30 unanswered emails asking about it, and get no response. I called the store (all three locations), and am put on hold, only to eventually be told no one is there and no one can help me. I was left in the lurch for two and a half months waiting for my appliances to be delivered, and NOT ONCE did they initiate contact with me to update me on delays. I had to track them down every time to try to get any information about the appliances I was already paying for but had never seen. They promised they would correct the overcharge for a replacement stove, and they promised to re-set the no-interest finance period to the actual ship date because the delay was so long. They never did either of those things. I feel like they lied to my face and had no intention of making things right. I have reported them to the BBB - they never responded to my complaint. Now I am having to sue to get my money back. It is just really unfortunate that people are that dishonorable. I hope you all take your business elsewhere and deal with people who know how to run an honest business. more
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