There is plenty of evidence that Dr McMaster is a good dentist. The problem is that though he does not accept insurance, his office will not admit this to you. Before going to his office, I called to inform them of which insurance I had, and they replied that this "was fine". I didn't realize at the time that the vagueness was deliberate. After my visit, they informed me that they don't accept my insurance and that I had to pay them in full and seek payment on my own from the insurance company. Of course they don't reimburse for the full amount to someone who does not take their insurance. When I complained by email, it took 10 weeks and 3 phone calls before. Dr McMaster finally responded. He ignored my complaint and said that insurance was my responsibility.