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HORRIBLE - Review by Guest | Luna


HORRIBLE 11/16/2011

This company is awful. After they came in very friendly they said they would send a "consultant" to walk us through the process. Then we agreed to the price and made the appointment for installation. NEVER was there a consultant, the installers were miserable and the product Shaw that they carry is awful, splitting and bubbling after a few weeks. Now I have 1/4 of my new floors ruined and neither the manufacturer or Luna would help. They come in nice but then you are left in the dust. Now Im out $4k. More problems but Im so frustrated at this point. more