My water heater just started to leak a little, so I took my time and Googled everything that I could possibly learn about the different types of water heaters. Categorized and weighed teh strengths and weaknesses of each, and made a decision, and called Fast. Then Jeff showed up with the water heater that I had selected, but then he talked me through water heater selections, and knew every strength and weakness that I had spent weeks researching, and pointed out many things that I had not even thought of. He actually talked me into a cheaper water heater, and then had it installed in less time than they had quoted for the whole time without my innane questions. He knew all the code required and had innovative solutions on how to get me there (and yes it passed the inspection). Could not be happier! Thanks FAST!