So after I read positive reviews (one of them on here) for this place I decided to take a garment for alterations. The woman was very nice (which accounts for my 2nd star in the rating). She said it would be a week for the one simple garment to shortened which was fine, the proposed price was fine.
Then a week later (in the late afternoon) I walked in... She hadn't even touched the garment. She seemed apologetic but didn't offer any discount or reason why it wasn't done.
I will be taking the garment (and any subsequent clothing items) to another tailor. I'm sure the cleaning service is fine -- But to make a trip to pick up something that hasn't even been started a full week later ? They've lost a customer.
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