I worked with Miki and Karin from Caliber Associates one month ago and had a really great experience. The rental market in Manhattan is volatile and the process of finding an apt will always be stressful but they made the process much more manageable- plus they have alot of apts to show! They really looked out for what me and my apt mates wanted, was always available, very patient, and told us everything as it was through each stage of the application process. Just keep in mind that when you apply, you have to pay 500 dollars in cash up front (part of the first month rent) but is refundable only if your offer does not get accepted. Overall, I could not have asked for a better experience.
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