It is simply unbelievable that a highly-rated garage could screw up an oil change, but it happened. The oil fill cap on my 2005 Corolla says "5w30 only" but they put in 10w30! When I called to have this corrected, they said "We use 10w30 in all Corollas and haven't had a problem." (You can read that again!) When I pointed out that the manufacturer specifies 5w30, he said "You didn't tell us to put in that weight oil." I've never seen this sort of ignorance at a garage, anywhere. I've requested a refund and there will be hell to pay if they don't come across. Stay far, far away from Lioe's. God knows what they've done to people who don't know better.
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