I am not a fan of Cleanscapes. I work for a church that, like the rest of Shoreline, used to be serviced by Waste Management. Our garbage load really varied, and with WM we enjoyed the ability to call for a pickup when necessary. With Cleanscapes, garbage HAS to be picked up weekly - we are just supposed to alter the size of our receptacle to fit our needs. Oh yeah, and recycling service is "free" (read: included in the garbage service fee). OK, not a huge deal. Now, due to financial difficulties we have been on credit hold for the past 3 months or so. However, Cleanscapes has continued to charge us for service...even though we aren't receiving any. The response I got was "We are still obligated to collect payment as per our contract with the city of Shoreline. I believe their thinking is that because you still have our carts and the account is still open we should still receive payment." This is not just poor business practice, it is criminal.
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