I've worked at ACS for over a year. It is call center work with typical customer service calls.
What sets this place apart is that the goals are tough and pay - both base and bonus - it extreemly merit based. If you are talented and dedicated to doing good work you will make very good money on a regular basis.
But not everyone is a good fit here - even if you have done well in other call centers you will need to be pretty talented to do well here. Also, you will need to have a strong work ethic.
People without the ability and/or work ethic will make very little money here. All pay is merit based - there are people taking calls making minimum wage and there are people taking calls making $15-$20+ an hour (with bonus). It all depends on your ability, and work ethic - tenure is not a factor -you can be here 3 weeks and make $20 an hour or you can be here for 5 years and make minimum wage, it all depends on performance.
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