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not comfortable with this office - Review by Guest | Dr. Caryn Selick

Dr. Caryn Selick

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not comfortable with this office 6/8/2009

I haven't felt good about Dr. Selick's office since I started going there a year ago. It's completely disorganized, wait times are ridiculous even first thing in the AM, the nurse doesn't have voicemail so you can only leave a message for the admin ass't who returns calls (or creates another step by calling you back only to ask the doc your question and calling you again) and has often been rude as if she knows anything about medicine. The office is cramped and downstairs from the waiting room (handicapped patients are S.O.L.), and you have to take your own chart with you downstairs to ANOTHER waiting room, and I don't know something about that just bothers me. Dr. Selick's nurse is always busy and stressed out, they always overbook, and during your 2nd waiting room experience Dr. Selick can often be heard yelling, "Rebecca!!!???" from down the hall. I also noticed an extreme lack of sensitivity, like everything was rushed, robotic and routine and no care was given to whether the patient is uncomfortable or nervous. These are sensitive issues they deal with here! I feel like everything is about the office's schedule and not about the patient; I was greeted more than once with a "what's your problem why can't you just do it" sort of attitude. The billing office also screwed up and despite me calling more than once to correct it and telling them what my insurance said, I kept getting overdue notices until I corrected them a final time and demanded they stop billing me incorrectly. A real pain in the a**. Also the office is far out of the way to anywhere but the nearby hospital, and the office's policy of having to go every 6 months if you're on birth control is absurd - there's no reason for it they just want to be able to bill for an office visit! I'M SWITCHING!! more
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