The first time I called these guys to fix our oven I had to take a day off work to wait around because they couldn't give me a time frame...then they didn't show up at all! Not even a phone call. They were very apologetic and set up a new appointment for an afternoon. 4 pm rolls around...5 pm...6 pm and someone finally shows up, later than I would have been home so I could have worked anyway! Now I'm trying to get them back to fix the dryer and they didn't show the first day because they called the wrong number. Now they aren't returning the messages I leave to set up a new appointment. I'd go elsewhere but it's our landlord that is making the decision on who to use. At least they actually fix the appliances well and quickly...when they get here.
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