I had broken down on a sunday and needed a tow in, i thought i would just get an answering service but instead the calls were forwarded and I spoke to Paul who was very helpful. my truck was towed in and looked at first thing on monday and price was what we agreed upon. no upselling or down talk to a woman. I appreciated being taken care of on a sunday when they were closed. have been to other shops on the island since my truck is a bit old, but was impressed with the customer service provided at World transmissions and have my bill to prove the repairs done there, and would reccomend them as well.