Being tired of sitting for hours on end in the ""traditional salon"" to get the latest hair styles, I decided to try the mall. I went to Greenspoint looking for a salon called Trade Secrets, however it was not there, so I decided to walk around and came across Visible Changes. I made the appointment and first saw a very pleasant and soft spoken young lady by the name of PILI. She styled my hair really good, however, I needed an appointment when she was off, so I ended up seeing JESSICA. She is a jewel. She is the ultimate professional. My hair is thinning and she didn't hesitate to recommend the Nioxin Hair, Nail & Skin vitamins. I don't like a lot of product in my hair that tend to weigh it down and she understands and does her thing weekly, making suggestions as needed. I have been getting my hair done at VC for approx 1 year now and I LOVE IT. The staff , from the shampoo assistants (especially Shante) to the management team provides exceptional customer service always. FELICIA has also styled my hair when JESSICA was on vacation and she's the bomb as well. Way to go guys!
Pros: The appointments are usually on schedule; care & concern for healthy hair, product
Cons: The Mall has a bad reputation
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