Once posted on yelp, but diluted with self-serving salon employees giving the salon high reviews. Believe that the haircuts are good, but service stinks. (p.s. I can second the receptionist's incompetence-flaky and not really paying attention to her job)\r
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I've been a loyal Joey Fan for years, following her from Hairy Situations to her own new Salon. While her cuts always render me complements, I will not return to her for a few reasons. \r
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First of all, her prices went up from 50 to $60 for a regular cut. Granted, this is pretty much industry standard and not a big deal. But, depending on the day, the cut will take anywhere from 20 -30 min (not including shampoo time). Her attention to detail has fallen off and my cuts no longer seem well executed or finished always seem rushed.\r
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She gets easily distracted, trailing off to talk about things and not cutting your hair for minutes at a time. One of her skill strengths in the past was her ability to listen -- but she has not nailed 3 of my last cuts and overlooked my explicit instructions about texture and length. My last haircut was just plain terrible.\r
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Despite all these technical issues, she does not value her customers anymore. Asking people to model for shows and photoshoots -- and then not compensating them for their time and then instead charging them for cuts and color when they are doing you a favor? Just plain unprofessional. \r
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I've heard that another long-time customer of hers has cancer and was losing her hair. Joey charged her full price ($60) to buzz cut it for 10 minutes. \r
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Where is the loyalty to her customers? \r
Sure she gives a good cut, but is it worth it?
Pros: good cuts most of the time
Cons: lack of customer service and loyalty, overpriced
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